Nationwide Construction Firm Feels Growing Pains in Telecom Costs, constraints

Westwood Contractors, Inc., a recognized leader with more than 30 years in the construction services industry, has grown into a nationwide general contractor with offices across the country from Raleigh to Tacoma and Fort Worth to St. Paul. But 30 years of incremental growth meant rising costs due to unsupported legacy telecommunications equipment, unstable network reliability and frustratingly slow bandwidth constraints.

With so many challenges and recent changes to the world of telecommunications, Westwood trusted Rescue Communications to perform an in-depth telecommunications audit and identify potential cost savings and service enhancements.

No-risk audits reveal potential savings and areas for service improvement.

In just two weeks, Rescue Communications delivered:

• A two-year audit of Westwood’s existing carrier services
• A summary of immediate bandwidth requirements for a new WAN implementation
• Recommendations to “future proof” the network.

Rescue’s telecommunication proposal supported Westwood’s current needs and future growth by:

• Doubling the bandwidth at the corporate hub from 1.5 MBPS to 3.0 MBPS
• Improving interoffice communication eliminating long distance charges through 4 digit dialing.
• Implementing an MPLS connection to create a secure Wide Area Network.

Rescue’s mission:  deliver savings to the bottom line and focus on customer needs

Prior to the telecommunications audit, Westwood was paying more than $4,300 in monthly service charges for phone lines, dedicated T1 Internet Service and Long Distance. Even after increasing the service to double Westwood’s bandwidth, Rescue reduced the monthly service bill to $1,500 in just two months. The result was a recurring savings of nearly $2,800, a 65% price reduction.

“I can sleep better knowing our Telecom Service is straightening out and on the right track.”
— Robert D. Benda, Chairman/CEO

And Rescue didn’t stop there. The extensive audit also revealed two years worth of billing errors, resulting in more than $28,000 in credits to Westwood.  All told, Rescue Communications saved Westwood over $128,000 on telecommunications.

Do you think it's time to evaluate your communication costs?